KB3001652 Update Pulled Due to Issues on Windows 8.1 and Windows 7
Microsoft shipped another botched bulletin on Patch Tuesday
Windows 8.1 is one of the affected systems
Microsoft rolled out this month's Patch Tuesday updates a few hours ago, but one of the released bulletins caused several issues on Windows 7 and Windows 8.1 computers during installation.
Microsoft rolled out this month's Patch Tuesday updates a few hours ago, but one of the released bulletins caused several issues on Windows 7 and Windows 8.1 computers during installation.
Reports coming from users who attempted to install KB3001652 confirmed that Windows Update hung during the process and rebooting or shutting down the computer was the only way to get back into Windows and continue their work.
Needless to say, the update was initially offered to all computers running any of the two operating systems, but Microsoft has pulled it shortly after that to prevent more PCs from experiencing the very same issues.
Microsoft has already confirmed for us that it pulled the update because of “some issues reported by users,” so the company needs more time to investigate, while in a post on the official KB3001652 page it notes that “there is a problem in the Microsoft products” that this update is aimed at.
The update rollup for Visual Studio 2010 Tools for Office Runtime is a cumulative pack of previous fixes, so it's hard to determine what causes the installation problems, since all of the previously released patches actually deployed fine on both Windows 8.1 and Windows 7.
Botched updates not a new concept
This is the first botched update of the year, but Microsoft is no stranger to bulletins that cause problems on a number of computers.
Back in 2014, there were plenty of broken Windows 7 and Windows 8 updates that caused several issues on these systems, including some that led to infinite installation loop for a number of users.
For example, KB2760411, KB2760588, and KB2760583 were continuously offered to Windows 7 computers despite the fact that installation failed to complete successfully at the first attempt and users were basically asked to reboot their computers every time they logged in.
Most of the affected computers were configured to hide the updates completely, as Microsoft needed several weeks to find the cause of the problems and to deliver a fix.
Right now, there's no statement on when a revised KB3001652 bulletin could be shipped, but in case you were experiencing the same problems, make sure that you hide the update until an official announcement is released.
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